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Accessibility statement

General Information About Accessibility in Maritime & Merchant Bank’s Digital Services

Here you can read about accessibility in Maritime & Merchant Bank’s digital services. It is important to us that our solutions are accessible to all our customers. We continuously work to improve accessibility and ensure that our solutions are available to everyone, regardless of individual needs.

To ensure a high level of accessibility, we have reviewed the accessibility of our digital solutions both internally and with the help of external experts and suppliers, with the aim of ensuring that they meet level AA of the Web Content Accessibility Guidelines (WCAG) 2.2.

If you experience problems accessing information, you are welcome to contact us, see point 6 of this statement.

Accessibility Statement

1. Introduction

At Maritime & Merchant Bank, we are committed to ensuring that our digital services are accessible to everyone, including persons with disabilities. We continuously work to improve the usability and accessibility of our platforms in accordance with the EU Accessibility Act and WCAG 2.2 level AA.

2. What Does This Statement Cover?

This statement applies to the following digital services:

  • www.innskudd.mmbank.no
  • Online banking
  • Digital self-service solutions, for example onboarding / becoming a customer
  • Electronic documents and printed documents

3. What Have We Done?

We have implemented a number of features to improve accessibility on the website:

  • Keyboard navigation to key functions
  • Compatibility with screen readers
  • Ability to adjust text size
  • Clear structure with headings and sections that make navigation easier

4. Compliance Status

Our solutions are, with the exception of the known issues listed below, in accordance with WCAG 2.2 AA and EN 301 549. We are actively working to resolve the following known issues:

  • Missing alternative text on some images
  • Insufficient colour contrast in certain elements
  • Keyboard navigation not fully supported in older components

5. Improvements and Future Measures

We have initiated the following measures:

  • Ongoing accessibility testing
  • Training of development and test teams in accessibility
  • Implementation of accessibility in design and development processes (“accessibility by design”)

6. Feedback and Contact

If you experience accessibility problems on our platforms, or have suggestions for improvement, you are welcome to contact us:

E-mail: info@mmbank.no

Phone: 22 39 83 70

Address: Maritime & Merchant Bank, Postboks 1494 Vika, 0116 Oslo